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📌 Frequently Asked Questions
📦 How long does delivery take?
Orders are shipped within 1–3 working days. Delivery usually takes 4–8 days depending on your location.
💵 Is Cash on Delivery (COD) available?
Yes, COD is available across India. For faster processing, we recommend prepaid orders.
🛍️ Where are the products shipped from?
We source products from verified Indian and international suppliers. All products are quality-checked before dispatch.
🔄 Can I return or exchange my order?
Yes. You can request a return or exchange within 7 days of delivery for eligible products. Just contact us on WhatsApp or email.
⚠️ My order is delayed. What should I do?
Delays can sometimes happen due to courier issues. If your order hasn’t arrived within 10 days, reach out to our support team.
💳 Is online payment safe on Shopthic?
Yes. We use trusted gateways like Razorpay & Paytm with secure SSL encryption. Your data is safe with us.
🎯 Will I receive exactly what I see on the website?
Absolutely. All product images on Shopthic are of actual items. We ensure you get what you order — or your money back.